Clarence Wong

Clarence Wong

Senior Data Scientist • AI/ML Expert • Innovation Leader

+91 80081 16615 Email LinkedIn Website GitHub 🤗 Hugging Face

Professional Summary

Senior Data Scientist with over 19 years of experience in Artificial Intelligence, Machine Learning, advanced analytics, and Six Sigma. Proven track record of leading impactful data science initiatives, mentoring junior data scientists, and driving cross-functional collaboration. Adept at translating complex data into strategic insights and deploying scalable AI/ML solutions across diverse domains.

Professional Experience

Senior Data Scientist

Microsoft India Research Pvt. Ltd.

May 2021 - Present
  • Co-inventor of U.S. Patent Number 12339890 B, "Part Composition Classification for Articles of Manufacture" - breakthrough in automated materials compliance and supply chain intelligence (June 2025)
  • Built and deployed BRAQUETS, reducing forecasting error from 40% to 14%, enabling estimated inventory cost savings of $15M
  • Developed Retrieval-Augmented Generation (RAG) system achieving 90% reduction in Time To First Transfer and 20% reduction in Time To Resolution
  • Won first place under Sustainability category at Microsoft Hackathon 2022 for Computer Vision robot prototype
  • Mentored junior data scientists through code reviews, training workshops, and career guidance
  • Served as Lean and AI champion, mentoring Six Sigma DMAIC projects as certified Black Belt

Senior Data Scientist

Microsoft Global Services Center (India) Private Limited

March 2017 - May 2021
  • Delivered NLP, Computer Vision, and Predictive Maintenance solutions for Fortune 500 clients
  • NLP Solutions: Customer support chatbot for Malaysian telecom, social listening platform for Taiwanese semiconductor giant, audit report agent for Big Four firm
  • Computer Vision: Real-time PPE compliance system for Argentinian oil rigs, transport monitoring for diamond mines in Botswana, vehicle classification for U.S. tolling infrastructure
  • Predictive Maintenance: Telemetry-based component failure prediction for heavy equipment in Indonesia
  • Led cross-functional teams and contributed to presales (RFPs, RFQs)

Senior Data Science Consultant

Verizon India Pvt. Ltd.

June 2016 - March 2017
  • Led projects across customer lifecycle for wireless and fiber verticals
  • Focused on acquisition, retention, win-back, and upsell strategies

Previous Roles

ValueLabs, ADP India, Serco (Google), HSBC

2006 - 2016
  • Architect - Decision Sciences at ValueLabs: Grew Data Science practice, implemented ML and BI solutions
  • Consultant - Quality at ADP India: Championed operational improvements using ML, Lean, and Six Sigma
  • Analytics Manager at Serco (Google): Led Analytics & BI, Quality Assurance, and Training for Google Maps
  • Assistant Manager at HSBC: Delivered analytics and Six Sigma initiatives for Professional Services

Active Research & Innovation

Foundational Models for Time Series Forecasting

Leading initiatives to develop scalable forecasting-as-a-service solutions by fine-tuning pre-trained models, applying knowledge distillation, and building custom architectures.

PRISM - Hardware Failure Prediction

Co-inventor of telemetry-driven system for predicting compute hardware failures. Patent filing in progress; recipient of multiple internal awards at Microsoft.

BRAQUETS Research Publication

Preparing research paper detailing methodology and impact of custom multivariate time series forecasting model with significant accuracy improvements.

AI Agent Development

Spearheading design and deployment of AI agents: LISA (Lean Improvement Assistant), ASTRA (Support & Troubleshooting Assistant), BRIDGE (Requirements Generation Expert).

Education

Post Graduate Program in Business Analytics

Great Lakes Institute of Management, Gurgaon

Graduated: 2014

Bachelor of Commerce (Honors)

St. Xavier's College, Kolkata

Graduated: 2004

Primary and High School

St. James' School, Kolkata

Graduated: 2001

Technical Skills

Programming Languages

Python • R • SQL
C# • Java • Scala

Tools & Frameworks

PyTorch • Scikit-learn • LightGBM
AutoGen • Semantic Kernel • Excel

Data & Cloud Platforms

Azure • Azure Synapse
Azure AI Foundry • Databricks

Other Technologies

Git • Docker • Power BI
Six Sigma • Lean